Privacy Policy

Last updated: January 28, 2026

Vorbi Agency ("we", "our") is committed to protecting your privacy. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Law (LGPD - Law No. 13.709/2018).

1. Data We Collect

We may collect the following types of information:

  • Directly Provided Data: Name, email, phone number, and company information when you contact us via WhatsApp or email.
  • Navigation Data (Cookies): IP address, browser type, approximate location, and website behavior (clicks, time spent).

2. Tracking Technologies (Cookies and Pixels)

We use third-party cookies and pixels to improve your experience and for advertising purposes:

  • Google Analytics 4: To understand how users navigate the site.
  • Google Ads: For conversion measurement and remarketing.
  • Meta Pixel (Facebook/Instagram): For ad targeting and campaign effectiveness measurement.
  • Session Filters: To maintain language preference and site functionalities.
  • Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Furthermore, we use this information for site optimization and advertising purposes. For more information, visit the Microsoft Privacy Statement.

3. Use of WhatsApp

Our website uses a floating button for direct integration with the WhatsApp API. By clicking this button, you will be redirected to the WhatsApp application. Vorbi Agency will only have access to the phone number and public profile name you use to send us the message.

4. Purpose of Data Use

We use your data to:

  • Provide requested quotes and consulting.
  • Optimize our marketing campaigns (e.g., not showing ads to those who have already converted).
  • Improve technical performance and site usability.
  • Comply with legal and tax obligations.

5. Data Sharing

We do not sell your data. We only share information with:

  • Technology Providers: Google, Meta, and Microsoft (for analytics, usability, and advertising purposes).
  • Legal Authorities: When required by law or a court order.

6. Your Rights (LGPD)

You have full control over your data. You may request:

  • Confirmation of the existence of processing.
  • Access to the data we hold about you.
  • Correction of incomplete or outdated data.
  • Data deletion (except when storage is legally required).

7. Security

We adopt technical security measures, such as the HTTPS protocol (SSL encryption) across the entire site, and restrict data access only to authorized personnel.

8. Contact

To exercise your rights or ask questions about this policy, please contact us:

Email: contato@avorbi.com.br
São Paulo, SP - Brazil